For this tutorial, I used an
iPhone 5 running
iOS 6.0.2.
This tutorial is a supplement to my Youtube tutorial video.
Question: Why would I need to reset my network settings?
Answer:
If you are having network connectivity issues, either data or
cellular (phone) issues, this is the first step in troubleshooting.
Each time I've stopped by my carrier's store to inquire about a network issue I have either had or am currently having, without fail, no matter which store I go to, the very FIRST thing that the person does is to "Reset the Network Settings" on my phone. I've been to four different stores as a first step to remedy a couple difference situations, regarding connectivity. Then, without fail, the procedure, that I show you in this tutorial (and subsequent video), is the first thing that each and everyone of the stores performs on my phone. Sometimes it fixes my problem and sometimes it doesn't. But if I had done this myself, I would have fixed the problem and still have been sitting on my couch eating ice cream and watching Dr. Who. Not traipsing all over town for a simple fix.
While
this may or may not be a legitimate fix for any of these problems,
this IS
always the first step that the store attendant, and the techs over
the phone do to my phone when I claim to be having network
connectivity issues. They reset it, wait, then see if it fixes the
problem.
So
I figured why not have the guy show me how to do this so that I don't
have to make a special trip to my local carrier's store.
So in the following section, I will show you step-by-step, how to reset the network setting on your iPhone running iOS 6.
Backup
your phone within iTunes
On
your iPhone, Go to “Settings”
“General”
Scroll
all the way to the bottom
Hit
“Reset”
to go to the Reset menu, where you'll see 6 different settings
(Pictured below).
!WARNING!
DO
NOT touch either of the first two setting. The 1st
option will erase ALL of your current settings and the 2nd
option will erase your entire phone, back to it's factory settings.
Choose
“Reset Network
Settings”
Your
phone will run through it's restart cycle which takes anywhere from
one to 3 minutes.
If
this fixes your problems then you are set and ready to go. If it
does not fix your problems, then you will need to call your cell
provider's tech support. Most of the time, this will be the first
thing they have you do. If they ask you to do this, tell them you
already did it.
Each time I've stopped by my carrier's store to inquire about a network issue I have either had or am currently having, without fail, no matter which store I go to, the very FIRST thing that the person does is to "Reset the Network Settings" on my phone. I've been to four different stores as a first step to remedy a couple difference situations, regarding connectivity. Then, without fail, the procedure, that I show you in this tutorial (and subsequent video), is the first thing that each and everyone of the stores performs on my phone. Sometimes it fixes my problem and sometimes it doesn't. But if I had done this myself, I would have fixed the problem and still have been sitting on my couch eating ice cream and watching Dr. Who. Not traipsing all over town for a simple fix.
Note:
Once
you have reset your network settings, you will have to re-establish
password setting for your local WiFi at home or any place else you
have saved as a network. All of these passwords have been erased.