Thursday, January 17, 2013

iOS 6 | How to Reset Network Settings

For this tutorial, I used an iPhone 5 running iOS 6.0.2.


This tutorial is a supplement to my Youtube tutorial video.


Question: Why would I need to reset my network settings?
Answer: If you are having network connectivity issues, either data or cellular (phone) issues, this is the first step in troubleshooting.




Each time I've stopped by my carrier's store to inquire about a network issue I have either had or am currently having, without fail, no matter which store I go to, the very FIRST thing that the person does is to "Reset the Network Settings" on my phone.  I've been to four different stores as a first step to remedy a couple difference situations, regarding connectivity.  Then, without fail, the procedure, that I show you in this tutorial (and subsequent video), is the first thing that each and everyone of the stores performs on my phone.  Sometimes it fixes my problem and sometimes it doesn't.  But if I had done this myself, I would have fixed the problem and still have been sitting on my couch eating ice cream and watching Dr. Who.  Not traipsing all over town for a simple fix.


While this may or may not be a legitimate fix for any of these problems, this IS always the first step that the store attendant, and the techs over the phone do to my phone when I claim to be having network connectivity issues. They reset it, wait, then see if it fixes the problem.

So I figured why not have the guy show me how to do this so that I don't have to make a special trip to my local carrier's store.

So in the following section, I will show you step-by-step, how to reset the network setting on your iPhone running iOS 6.
  1. Backup your phone within iTunes
  2. On your iPhone, Go to “Settings
  3. General
  4. Scroll all the way to the bottom
  5. Hit “Reset” to go to the Reset menu, where you'll see 6 different settings (Pictured below).

!WARNING!
DO NOT touch either of the first two setting. The 1st option will erase ALL of your current settings and the 2nd option will erase your entire phone, back to it's factory settings.


  1. Choose “Reset Network Settings”
  2. Your phone will run through it's restart cycle which takes anywhere from one to 3 minutes.


If this fixes your problems then you are set and ready to go. If it does not fix your problems, then you will need to call your cell provider's tech support. Most of the time, this will be the first thing they have you do. If they ask you to do this, tell them you already did it.





Each time I've stopped by my carrier's store to inquire about a network issue I have either had or am currently having, without fail, no matter which store I go to, the very FIRST thing that the person does is to "Reset the Network Settings" on my phone.  I've been to four different stores as a first step to remedy a couple difference situations, regarding connectivity.  Then, without fail, the procedure, that I show you in this tutorial (and subsequent video), is the first thing that each and everyone of the stores performs on my phone.  Sometimes it fixes my problem and sometimes it doesn't.  But if I had done this myself, I would have fixed the problem and still have been sitting on my couch eating ice cream and watching Dr. Who.  Not traipsing all over town for a simple fix.


Note:
Once you have reset your network settings, you will have to re-establish password setting for your local WiFi at home or any place else you have saved as a network. All of these passwords have been erased.

1 comment:

  1. do you know the $25 tech Support 25dollarsupport they can fix reset network problem

    ReplyDelete